Terms and Conditions for Maple Serpent
Welcome to Maple Serpent. These Terms and Conditions govern your use of our online platform and the services we offer, including guided tours, educational workshops, wildlife photography excursions, and consulting services related to ecotourism and wildlife conservation. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.
1. Acceptance of Terms
By engaging with Maple Serpent's services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. These terms apply to all visitors, users, and others who access or use our services.
2. Services Provided
Maple Serpent provides a range of ecotourism and wildlife conservation services, including:
- Guided tours for observing local reptile species.
- Educational workshops focusing on Canadian reptile ecology.
- Habitat preservation initiatives and volunteer opportunities.
- Responsible wildlife photography excursions.
- Sustainable tourism consulting for natural parks and related entities.
3. Participant Responsibilities and Conduct
To ensure the safety of participants and the welfare of wildlife, all participants in Maple Serpent activities must:
- Follow all instructions and guidelines provided by our guides and staff.
- Respect wildlife and their habitats, maintaining appropriate distances and avoiding disturbance.
- Refrain from feeding, touching, or harassing any wildlife.
- Stay on designated paths and trails.
- Dispose of all waste properly, practicing Leave No Trace principles.
- Report any concerns or incidents immediately to your guide.
Maple Serpent reserves the right to remove any participant from an activity if their conduct is deemed unsafe, disruptive, or harmful to wildlife or other participants, without refund.
4. Bookings, Payments, and Cancellations
Specific terms regarding bookings, payment schedules, and cancellation policies for guided tours, workshops, and consulting services will be provided at the time of booking or inquiry. These policies are designed to cover the costs of planning and preparing for your experience.
- All bookings are subject to availability and confirmation.
- Payment in full or a deposit may be required to secure your booking.
- Cancellation policies will vary based on the service and advance notice provided.
- Maple Serpent reserves the right to cancel or reschedule activities due to unforeseen circumstances, including but not limited to adverse weather conditions, natural disasters, or insufficient participant numbers. In such cases, options for rescheduling or a refund will be offered.
5. Health and Safety
Participants are responsible for assessing their own physical fitness and health conditions before participating in any Maple Serpent activity. You must disclose any medical conditions, allergies, or other health concerns that may affect your participation. Maple Serpent staff are trained in first aid, but participants acknowledge the inherent risks associated with outdoor activities and wildlife encounters.
6. Intellectual Property
All content on this online platform, including text, images, logos, and educational materials, is the intellectual property of Maple Serpent or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or modify any content without prior written permission from Maple Serpent.
7. Limitation of Liability
While Maple Serpent takes all reasonable precautions to ensure the safety and enjoyment of its participants, we cannot be held liable for any loss, damage, injury, or expense incurred during participation in our activities, except where such liability cannot be excluded by law. Participants engage in our activities at their own risk.
8. Privacy Policy
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms and Conditions by reference, explains how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of British Columbia, Canada, without regard to its conflict of law provisions.
10. Changes to Terms and Conditions
Maple Serpent reserves the right, at its sole discretion, to modify or replace these Terms and Conditions at any time. We will provide notice of any significant changes by posting the new Terms and Conditions on our online platform. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Maple Serpent
789 Birchwood Lane, Unit 10C
Vancouver, British Columbia
V6B 3X8
Canada